Peppernode OÜ (“we”, “us”, or “our”) operates the website https://peppernode.co/ (the “Site”). We are committed to protecting your personal data and ensuring its privacy, security, and confidentiality. This Privacy Policy describes how we collect, use, and share information about you when you visit our Site or use our services. We want you to enjoy Peppernode Site as much as we do, but if you do not agree with this policy then please do not access or use the Site.
If you have any questions, please reach out to hi@peppernode.co.
1. Information We Collect
Information You Provide to Us
We collect personal information that you provide directly to us through our contact forms and scheduling tools:
- Contact Form: Name, Company Name, Email Address, Phone Number, Budget, and any additional information you choose to share.
- Calendly Widget: Name, Email Address, and any additional information you provide for meeting scheduling purposes.
Information Collected Automatically
We automatically collect certain information when you visit our Site using third-party tools such as Microsoft Clarity and Google Analytics:
- IP Address
- Location Data
- Cookies
- Browser Type and Version
- Time Zone Settings
- Operating System and Platform
- Website Session Recording
- Clicks on the Website
2. How We Collect Information
- Direct Collection: Through our website’s contact forms and Calendly widget.
- Automated Collection: Using cookies and tracking technologies by Google Analytics and Microsoft Clarity.
3. Purpose of Information Collection
We collect your information for the following purposes:
- To improve the quality and speed of our service delivery.
- To better understand potential customers and prepare accurate proposals and solutions.
- To enhance user experience on our website and analyze user behavior using marketing tools like Google Analytics and Microsoft Clarity.
4. Sharing Your Information
We do not share your personal information with third parties except for the service providers mentioned above:
- Calendly: For scheduling purposes. Calendly Privacy Policy
- Google Analytics and Microsoft Clarity: For website analytics and user behavior analysis.
5. How We Protect Your Information
We implement the following measures to protect your personal information:
- Secure servers
- Access controls
6. Data Retention
We retain personal information indefinitely to continually improve our services and support our business operations. If you wish to have your personal information deleted, please contact us at hi@peppernode.co.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information.
To exercise any of these rights, please contact us at hi@peppernode.co.
8. Children’s Privacy
Our services are not directed to children under the age of 13 or 18. We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal data from a child under these ages, we will delete it promptly.
9. Compliance with Privacy Laws
We strive to comply with applicable privacy laws and regulations. If you have specific concerns or requirements related to privacy laws such as GDPR, CCPA, PIPEDA, or CalOPPA, please contact us for further information.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: hi@peppernode.co
- Address: Peppernode OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, Kaupmehe tn 7-120, 10114, Estonia