Custom Kitchen Display System (KDS) for a Canadian Restaurant Tech Expert

Our client is a Canadian consultant who specializes in technology solutions tailored specifically for restaurants, cafes, fine dining, and gastronomy. They provide complete support, from POS integrations for restaurants to Kitchen Display Systems (KDS), and offer comprehensive IT support. When their go-to KDS software for restaurants was discontinued, they urgently needed a dependable alternative to keep their clients’ kitchens running smoothly.

• 1 Project Manager / Business Analyst
• 1 UI/UX Designer
• 1 Mobile Developer

We started by deeply understanding the client’s immediate needs, quickly outlining a clear, practical roadmap. Our agile process allowed constant feedback and fast adjustments, ensuring the restaurant kitchen display solution perfectly matched real-world demands.

• Easy-to-use Interface: Single-touch order management tailored for busy kitchen staff
• Remote Order Management: Order processing through a keyboard interface
• Real-Time Order Management: Color-coded visuals clearly showing order status
• Expo Mode: Helps waitstaff easily track orders and readiness
• Full POS Integration: Real-time data synchronization without interruptions
• Optimized Visibility: Enhanced readability for large screens and high-stress kitchen settings
• Secure Access Control: Robust licensing system to protect sensitive operational data and provide exclusive, secure access for authorized users

Our small but effective team maintained regular touchpoints with the client, ensuring quick feedback loops and immediate improvements based on practical kitchen needs

• Achieved seamless integration within a tight 3-month timeframe.
• Significantly reduced order errors and improved preparation times.

• Enhanced kitchen efficiency through intuitive touchscreen control and external keyboards.
• Immediate positive feedback from kitchen staff and management.
• Increased client confidence in their technology solutions.