Custom Kitchen Display System (KDS) for a Canadian Restaurant Tech Expert

Simplifying kitchen operations and boosting accuracy with a tailored KDS solution

Industry

Food & Beverage

Location

Canada

Project duration

3 months

Services provided

Software product development Mobile app development

Client

Our client is a Canadian consultant who specializes in technology solutions tailored specifically for restaurants, cafes, fine dining, and gastronomy. They provide complete support, from POS integrations for restaurants to Kitchen Display Systems (KDS), and offer comprehensive IT support. When their go-to KDS software for restaurants was discontinued, they urgently needed a dependable alternative to keep their clients’ kitchens running smoothly.

Key Achievements

Integrated smoothly with existing POS systems
Optimized for large kitchen monitors
Enhanced efficiency—fewer mistakes, faster orders
Cost-effective Android-based solution

Challenge

Context & Background

The client’s previous kitchen display system software, critical for efficient restaurant operations, was unexpectedly discontinued. This put many restaurants at risk, threatening their daily operations and customer satisfaction.

Pain Points

The previous KDS solution no longer received updates, becoming unreliable
Existing alternatives didn’t integrate smoothly with the client’s POS
Poor visibility and usability in busy kitchen environments slowed service down significantly

Solution

Team

1 Project Manager / Business Analyst
1 UI/UX Designer
1 Mobile Developer

Approach

We started by deeply understanding the client’s immediate needs, quickly outlining a clear, practical roadmap. Our agile process allowed constant feedback and fast adjustments, ensuring the restaurant kitchen display solution perfectly matched real-world demands.

Functionality

Easy-to-use Interface: Single-touch order management tailored for busy kitchen staff
Remote Order Management: Order processing through a keyboard interface
Real-Time Order Management: Color-coded visuals clearly showing order status
Expo Mode: Helps waitstaff easily track orders and readiness
Full POS Integration: Real-time data synchronization without interruptions
Optimized Visibility: Enhanced readability for large screens and high-stress kitchen settings
Secure Access Control: Robust licensing system to protect sensitive operational data and provide exclusive, secure access for authorized users

Team Involvement

Our small but effective team maintained regular touchpoints with the client, ensuring quick feedback loops and immediate improvements based on practical kitchen needs

Technologies

React Native
TypeScript
Django
AWS
JavaScript
TCP/IP

Insights from our team

“Working closely with our client helped us quickly identify the critical features. The result was a solution perfectly tailored to busy restaurant environments.”

– Ilona Bielym, Project Manager

Results & Impact

Quantitative Results

Achieved seamless integration within a tight 3-month timeframe.
Significantly reduced order errors and improved preparation times.

Qualitative Outcomes

Enhanced kitchen efficiency through intuitive touchscreen control and external keyboards.
Immediate positive feedback from kitchen staff and management.
Increased client confidence in their technology solutions.

Ready for Less Chaos, More Confidence?

At Peppernode, we don’t just build software—we simplify your daily operations, solve your biggest headaches, and help you deliver exceptional service every day.

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Case studies

Explore our accomplished projects to learn more about our approach. The portfolio covers foodtech, e-procurement, hospitality, event management, and others.

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